09. Satisfying customer’s needs of educational managers training institutions from the perspective of total quality management
Thanh Phuong
19/01/2024 14:51
ABSTRACTS: In a market economy, identifying right customers and their needs is very important. This article addresses identifying customers and their of training and fortering institutions from perspective of total quality management and measures to satisfy their needs.
Key word: customer needs, fostering and training institutions.
Detailed article content in the attached file.
Article author: NGO PHAN ANH TUAN -NGUYEN VAN HUE
