14. Solutions on advancing the quality of fostering towards approaching the ability of learners in Ho Chi Minh City Institute of Educational Management

14. Solutions on advancing the quality of fostering towards approaching the ability of learners in Ho Chi Minh City Institute of Educational Management

ABSTRACT: Starting from the urgent needs of quality human resources and the learners in order to serve economic development - society in the current period. This article is based on a theoretical basis for assessing the quality of training under SERQUAL model, analyze the situation and offer some solutions to improve the quality of competency based education in Institude Educational Menagement of Ho Chi Minh city (IEMH).

Key words: SERQUAL, solution, competence.

Detailed article content in the attached file.

Article author: TRAN KIEU DUNG, DINH THI KIM LOAN

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